Forbes: How The Health Crisis Has Changed The Digital World Permanently

Forbes: How The Health Crisis Has Changed The Digital World Permanently?

1. Payments Technology Is Going Touchless:

We're now likely to see digital wallet solutions grow further, including things like digital IDs, transaction monitoring and even location tracking. We could soon be living in a world where your smartphone could tell you which stores were too crowded or which parts of the mall to avoid.

2. Health Care Is Leveraging Telehealth And IOT For Remote Patient Care:

Telehealth, coupled with wearable data or biosensor technology, will change the health care landscape at a rapid pace. A handful of companies have recently begun development of new ingestible sensors that can be swallowed by patients. These "smart pills" could be used to track gut health or monitor medicine ingestion, and could eventually be mounted with miniscule cameras to help doctors monitor or diagnose a range of conditions.

3. Opti-Channel Services Are Becoming More Crucial:

An opti-channel strategy requires businesses to not only find the best channel to reach each type of customer, but to use that channel to its fullest potential in order to maximize engagement at each and every point along that customer's journey while ensuring continuity of experience and personalization.

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Council Post: How The Health Crisis Has Changed The Digital World Permanently

Experienced technologist and CEO of Infostretch , a digital engineering services company that helps enterprises prosper in digital age. Payments Technology Is Going Touchless If the digital customer experience wasn't a boardroom issue before, the global health crisis has certainly brought it to the foreground.